TERMS OF SERVICE
REFUND POLICY / MONEY BACK GUARANTEE
We are not subjected to return any deposited funds back if the initial design is approved. Prospekta.Net has the right to terminate the contract whenever it deems necessary in the case of any breach or non-compliance with the policy.
All refunds will be accompanied as per the following arrangement:
We are not liable to refund funds if the initial designs are approved. However, a refund request can be made when the initial design is created and offered.
You are entitled to full money back guarantee holding 10% of management fee if the refund request is made before delivery the initial design concept.
Prospekta.Net has the right to approve / disapprove a refund request based on the user agreement and policies. However, you may submit a refund request to our support department.
A deployed and live website is not subject to any refund policy.
Prospekta.Net will only entertain valid refund requests and that has to be qualified against the design brief and the feedback given for revisions. Without reasoning refund is not allowed.
Before finalizing design customer feedback is required; therefore, it’s the client responsibility to give feedback once designs are submitted.
Resemblance to an existing design will merely be a coincidence, hence; Prospekta.Net will not accept any accountability / claim of any recompense in such a case.
QUALITY ASSURANCE POLICY
We strictly follow the instructions provided by our clients and strive to provide desired satisfaction. We follow a series of research steps to ensure a unique design delivery with excellence.
100% SATISFACTION GUARANTEE
We provide revisions to make our clients 100% satisfied prior to the selected package.
We send confirmation emails to our clients on sign-up, order placement, revision placement, order confirmation, and payment confirmation. Policies regarding revision & refund are subject to date/ time of design order delivered to client.
Our customer support team is and will be available to address all your queries, concerns and questions.